Inox Cryogenic Vessel Alternatives, Inc.

Challenges

  • After sales services, managing parts for repair / replace, labor charge to the jobs and final billing to end-customers.
  • Managing designs to multi-level bill of materials, production planning for long lead items, scheduling resources and charging hours to each production jobs using Handscanner.
  • Warehouse management for picking, put-away
  • Purchase planning based on purchaser
  • Attachment of files to items, purchases, sales

Solutions

  • Configure & implement service quotes, service orders for repair and replacement for spares, materials and allotting jobs to labor and invoicing for using service management.
  • Autodesk to Dynamics NAV production bill-of-material creation, executing to shop floor for long leads items and charging labor hours from Handscanner integration to pinpay and nav.
  • Warehouse management for creating pick, put-away using VT-100 plugin on Intermac handheld device.
  • Zetadocs express implementation for document management system.

Results

  • Service management makes clear to customer service executive for performing service jobs under warranty or not.
  • Exported file from autodesk to excel and importing in nav saves time to create accurate multi-level bill of materials.
  • Handheld smart computers does the job on floor which saves time to communicate and records proof of material assignment digitally.
  • Documentation management with each transaction on Zetadocs made document search easy and saves time.